Whether you're new to Corepay or looking for more details, our FAQ section provides everything you need to know about setting up and managing your merchant account.
Ready to get started? Apply now and let us help you find the perfect payment solution for your business. If you don’t see your question here, feel free to contact our support team for personalized assistance.
After filling out Corepay’s application and submitting any necessary documentation, many merchants may get approved between 24 and 72 hours, even in most high-risk industries.
Am I required to have a website when I apply?
For all e-commerce merchants, yes. However, after conducting our initial KYC/AML internal review, Corepay will of course provide guidance with the website to ensure that it is compliant per card scheme regulations prior to the application process.
Which credit cards can I accept with my merchant account?
Your merchant account will have the ability to accept all major credit cards, including Visa, MasterCard, Discover, American Express, JCB, and the increasingly popular Alipay & Wechat.
Do you provide Point of Sale solutions and other equipment?
Yes. Corepay offers industry-leading equipment for restaurant and retail merchants, based on their business needs and size. This includes the ever-important ability to accept credit/debit cards that are EMV enabled, both in a contactless environment, and with the traditional chip insertion method. This equipment will be offered at unbeatable prices and includes all setup assistance.
Are you a payment gateway?
Yes. Corepay offers its own cutting-edge proprietary gateway that is tailor-made to support e-commerce merchants. In addition, we always offer merchants options an agnostic approach in choosing a payment gateway based on their back end to ensure that the gateway can seamlessly plug into their existing setup.
What is a chargeback?
Chargebacks are a forced transaction reversal initiated by the cardholder’s bank, often due to fraud. Typically, merchants also pay additional fees when consumers report charge disputes to their credit card.
What is a chargeback ratio?
Per card brand rules, it is a measure of how many chargeback claims a merchant has received compared to the number of transactions the merchant has processed in a given month.
What is Order Insight by Verifi and is it right for my business?
Order Insight by Verifi (a Visa company) is designed to streamline the dispute process and fight fraud in a more streamlined manner than traditional chargeback alerts. Corepay is proud to offer direct Order Insight facilitation, including integration via API in less than 48 hours.
Does Corepay offer contactless PoS equipment in the USA?
Yes. Corepay is proud to offer fully EMV compliant contactless PoS equipment in the USA. Like in many other parts of the world, this will allow for a more secure and frictionless customer experience as more issuing banks offer contactless credit/debit cards.
Can Corepay assist my business with accepting Alipay and Wechat?
Yes, as these payment methods become more popular in Europe and Asia, Corepay offers a unique PoS solution that will allow retail merchants to easily accept these two cutting-edge payment methods.
See how much you could save with Corepay
Take control of your processing fees. With Corepay’s tailored solutions, you could save significantly on your monthly processing costs. Adjust the settings to get an estimate on potential savings. Contact us to learn more and get started!
Industries we accept
Trusted by 500+ Merchants
We deliver secure, tailored solutions that protect your transactions and manage risk effectively, so your business can grow with confidence.
Industry-leading expertise in high-risk merchant payment services
For over seven years, Corepay has been an industry leader in high-risk merchant services, specializing in payment solutions tailored to e-commerce businesses in challenging sectors. As a full-service Payment Service Provider, we offer credit card processing and alternative payment solutions designed to meet the distinct needs of high-risk industries.
Our bespoke approach serves a wide range of businesses—from adult and dating services to CBD, health & beauty, and subscription-based models—ensuring reliable and transparent pricing without unexpected fees.
