Tech Support Payment Processing
Merchant Accounts for Tech Support Companies
Reliable payment processing for IT support firms, managed service providers, and remote tech support businesses.
Specialty Underwriting
Our underwriting team evaluates tech support businesses on actual compliance posture and service model, not category alone.
Subscription Billing
Monthly managed services, support retainers, and software maintenance contracts handled through native recurring billing.
Fast Approvals
Most tech support merchants receive a decision within 24 to 72 hours of submitting a complete application.
See How Your Tech Support Rates Compare
Tech support companies pay premium rates because most processors refuse the category. Enter your volume to see what we can offer.
- Managed service recurring billing built in
- Compliance-based underwriting, not category bans
- Chargeback alerts and fraud screening included
How much are you overpaying?
Enter your numbers from last month's processing statement.
All figures shown are estimates only and may be subject to change based on application review, business model, risk factors, and underwriting assessments. This tool does not constitute a commitment, guarantee, or offer of specific terms.
Same-day decisions · No application fee · Dedicated account manager
Processing for Legitimate Tech Support and MSP Businesses
Challenges Tech Support Companies Face
Category-Wide Processor Rejections
Most processors decline all tech support accounts by policy, regardless of whether the business is a legitimate MSP or a remote IT firm.
High Chargeback Rates
Customers who dispute service outcomes frequently file chargebacks. Without active monitoring, ratios quickly exceed card-network thresholds.
Subscription Billing Disputes
Monthly managed services and support retainer charges generate recurring billing disputes when clients challenge billing after the fact.
International Card-Not-Present Risk
Remote tech support businesses serving global clients face card-not-present fraud risk that many processors treat as disqualifying.
Built for IT Services
Tech Support Underwriting
Specialist underwriting for legitimate IT support firms, MSPs, and remote tech support businesses.
Chargeback Alert Integration
Ethoca and Verifi alerts notify you of incoming disputes before they post, so you can resolve them proactively.
Recurring Billing
Monthly managed services, quarterly retainers, and annual support contracts all managed through our gateway's built-in recurring engine.
Fraud Screening
Advanced fraud rules protect against bad-actor orders without blocking legitimate business clients.
Multi-Currency Support
Accept payments in 135+ currencies for global managed services and international remote support clients.
Dedicated Account Manager
A named account manager experienced with tech support payment risk, available around the clock.
Corepay By the Numbers
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24-72h Typical Approval Window
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98% Uptime SLA
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135+ Currencies Supported
Processing Payments in 30+ Countries
United States
50 statesFull domestic processing with next-day funding and dedicated account management.
European Union
27 member statesPSD2 and SCA compliant processing across all EU member states with multi-currency settlement.
United Kingdom
England, Scotland, Wales, NIFCA-regulated payment processing with GBP settlement and local acquiring.
Australia
All territoriesAPRA-compliant processing with AUD settlement and Asia-Pacific connectivity.
Tech support and IT services are considered high-risk by banks and credit card processors. The biggest reason is the prevalence of scams in the industry, which makes banks cautious about all tech support businesses regardless of legitimacy. We provide processing for system backups, computer training, IT consulting, help desk support, cloud services, print services, and network security.
Why Tech Support Is High-Risk
High chargebacks are a major concern. Customers spend significant money on tech support services, and when they feel they did not receive what was promised, they dispute the charge. Fraud and scamming are widespread, with bad actors using tech support as a front for schemes. Security is a risk, since tech support companies handle sensitive information that could be compromised. And reputational concerns make banks cautious about the entire category.
Lowering Chargebacks
A professional website, clearly stated refund policies, and reliable customer support are the most effective ways to reduce chargebacks. Not having responsive customer support can generate a poor reputation and lead to frequent disputes.
Applying for Your Account
Make sure you have a fully secure and compliant website before applying. You will need:
- EIN
- Business address
- Business and personal financial history
- Business license
- Articles of incorporation
- Six months of processing statements
- Compliant website with terms, conditions, and refund policy
We perform underwriting at the time of application. The most important factor is your chargeback ratio. If you have had trouble in the past, choosing a processor with chargeback mitigation tools is critical.
Why Choose Corepay
- Competitive rates
- 24/7 customer service
- Approvals within 24 to 72 hours
- High-volume processing
- PCI Level 1 secure gateway
- Waived application, setup, and annual fees
